FAQs

Orders and Payments

Changes or Cancellations:

Orders are processed quickly for customer convenience. Cancellations or changes may not be possible once an order has been processed for shipping. If you need assistance please contact me as soon as possible through the CONTACT ME page.

Payment Methods:

  • All major credit cards.

  • Secure online scheduled payment methods also available at checkout.

Returns and Exchanges:

Because each item is handmade, all sales are final.

Shipping

Processing: Orders will be shipped within 2 business days.

Tracking: Orders will include tracking information once shipped.

Delays: Once a package is shipped, delivery is handled by the carrier. If your package appears lost, please contact me and I will help you file a claim with the shipping carrier.

Shipping Damage: If your item arrives damaged, please contact me within 48 hours of delivery with photos of both packaging and damage so that I can help resolve the issue.

Returns

  • Each piece is handmade — slight variations in color, texture, and bead arrangement are normal and part of what makes it one of a kind.

  • All sales are final.

  • Handmade jewelry should be handled with care; normal wear and accidental damage aren't covered, though I'm happy to help with repairs when possible.

  • If your item arrives damaged, contact me within 48 hours with photos of the packaging and item.